Batch 2 was a great improvement on our Founder's Edition and gave us the chance to drastically improve on what we shipped originally. We're very pleased with how much better we've been able to make the user experience when storing and transacting with Bitcoin for our customers, especially when paired with our new app, Envoy.

I think the two biggest lessons we learned from the process of pre-orders and shipping are that the challenge of supply chain issues greatly complicates the pre-order model and makes it something we're going to move away from with future products now that we've grown as a company.

We've also learned the hard way that giving firm ETAs for shipment when there are so many moving pieces that are not entirely under our control only leads to difficulties for everyone.