The Frankfurter Allgemeine Zeitung newspaper reported in June 2022 that Lars Stoy, in charge of Deutsche Bank's retail banking operations nationwide, had announced this. He had declared at a conference:

“In the future, I don't want to offer cash in the branches anymore, because it leads to costs.”

Costs like empowering citizens. Can't have that.

Putting people in charge of money is a terrible idea every single time.