I think it's a Bitcoin and lightning scam some are running and targetting specific person or a group of people, for lame reasons! As these companies are very powerful they don't care about other people interest other than their own interest.

I will suggest never keep all your eggs in a same basket.

Alby doesn't allow withdrawal or transfer of funds once you deposit sats in their wallet, unless and untill we run a node or channel.

On the other side Zbd I guess have put some geographical restrictions as per they informed.

But things is that such company comes and goes. Data is the new oil, remember?
It's a kind of trap and scam most of them are running in the name of technology and Bitcoin. Once they have your data.
You are not longer needed!

Be safe and always use alternative!

And trust only yourself!