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My father died almost 3 weeks ago and I am still trying to close his mobile subscriptions. Today I told again the whole story to a 4th person at Vodafone. Meanwhile they issued the another invoice. They are hiding behind the 30 days period for response.
I am speechless at this kind of behavior. Lack of humanity.

I’m very sorry for your loss. I think I would just stop paying. Have you considered that? Or are you already not paying the invoices?

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not paying a dime. I had so many expenses lately because of the event (and it keeps piling up) and I really cannot afford un-needed extras.
they have to deal with it internally. I notified them in time of the event, it is not my problem they need 30 days to respond because of lack of personnel or any other reason.

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