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I don't know what's different for me.
Previously I had a greyed out pay me button for the small amount that remained after I withdrew my winnings (left over ~150 sats).
Just tried again and now I am just getting a "Request failed with status 400" error.
Still not quite hiccup free if you ask me.
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Contact the support. They are very responsive.
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They responded, said it was a problem, then went silent.
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I never had my sats 'stranded' as you say on PREDYX.
If I can withdraw, so you can too.
What makes it different for you?