I've always felt that their lack of any on chain controls would lead to this. Yes, you can recover with electrum but there's zero indication and come on, it's not like having an emergency on chain sweep function is hard to implement. They do a good job of trying to prevent channel closures though, this is the first I've seen it happen.
it's not like having an emergency on chain sweep function is hard to implement.
You can force close channels.
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Yes but what happens when you do? Force closing goes back to an on chain address that you have to actually redeem from another wallet like electrum... which is the problem being described here. Not sure what your point is.
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Closing the channel does bring the funds pas on chain and there is exactly a description of what to do in this situation in their FAQ.
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And I'm saying having to do that externally IS the problem. Not hard to put it into the wallet.
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Because it's totally obvious for anyone to connect "0 sat" with "channel force closed"
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Yes, they should tell you when there's an error. I agree but it's not like the resources are non existent. You have the seed, the FAQ and a way to contact them.
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Because you can connect the dots but newbies cannot.
If they can write "channel closed" to the logs then they can put it in the UI. It's simple, really.
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