pull down to refresh

hey @k00b, i started getting an error today when i log in with lightning. i can obviously still successfully log in, but when i go to paste the data in phoenix i get the message "this data uses an unknown format and cannot be processed." should i be worried? i don't currently have a secondary log in method

Which Phoenix version are you using?

I am also using Phoenix for login and it works fine. But I am using legacy mode.

should show "legacy mode" or not:
https://m.stacker.news/7228

on info press:
https://m.stacker.news/7227

on press at the button below:
https://m.stacker.news/7226

reply

btw, tried out non-legacy mode but that also worked fine ... so not sure what's going wrong on your side.

But maybe you just indeed need to update your wallet :)

reply

version 2.0.14. maybe it's just me

reply

lol, I am on 2.0.11

iOS or Android? I am on Android

reply

android. here's the error

https://m.stacker.news/7236

reply

Not much hope but let's try @ACINQ

reply

They told me I can send them a mail if someone has a problem with their Phoenix wallet max every two months. That was their response when I asked if it's okay if I write them if a stacker has a problem with their Phoenix wallet and it might also be in their interests to respond on SN - or at least let me forward their response :)

And it will be 2 months in 10 days, so I can't do this again currently, haha

But maybe you can just write them? :) support@phoenix.jitbit.com

They seem to respond pretty quickly :)

You could potentially even just send them a link to this thread potentially haha

But be polite! You're representing SN now lol

reply

right on, appreciate it

To avoid being worried, consider adding another method. It sounds like there might be a bug though on one of our ends

reply