indeed, you should not. Did you checked your main onchain wallet ?
It's empty. In the wallet itself this transaction is still waiting for confirmation.
  1. Why did you close it?
  2. Are you sure you were connected well to the network in the moment of closing? Maybe you weren't connected and the tx wasn't broadcast. That means, Green team must add a feature in the wallet to re-broadcast the closing tx.
  3. That is the LN account. I was talking about your MAIN onchain wallet that is linked to this LN account. Logout from LN and enter into your onchain wallet.
  4. Contact Green team, and explain them all steps you did, in details. Or even post a issue on their github. By communicating all these aspects to devs you help them identify where is the problem and also improve the UX. Just complaining is not the right way.
  1. As I wrote, I couldn't complete any LN transactions, so I decided to close. I kept getting an error.
  2. Yes, I'm sure the network connection was stable.
  3. I see what you meant. And once again I reply that it's empty. The onchain account. It's empty. I understand the difference between onchain and LN)
  4. I contacted them back in December and still no solution, they only give me promises that they will solve the issue soon.
Yeah, sad that they do not take seriously your case. I have similar cases with Bitkit and Bluewallet (LDK) from Nov 2013... Each one with 100k sats lost nowhere and no answer from dev team. Yes I was testing those apps, but the lack of attention from dev team is the most frustrating thing. You want to help identify the problem but nobody is paying attention.
Exactly. That's what I'm talking about. That's why my post is not a "complaint" but an opportunity to draw attention. I talked to support for a long time before I decided to write to the community.