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Bitcoin isn't perfect, and it certainly requires planning and personal responsibility to self-custody. However if you load up a seed phrase with 10s of thousands of dollars and keep it under the mattress...
Your money won't disappear because "the bank failed." I feel for these people how stupid.
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"For 15 years, former Texas schoolteacher Kayla Morris put every dollar she could save into a home for her growing family.
When she and her husband sold the house last year, they stowed away the proceeds, $282,153.87, in what they thought of as a safe place — an account at the savings startup Yotta held at a real bank.
Morris, like thousands of other customers, was snared in the collapse of a behind-the-scenes fintech firm called Synapse and has been locked out of her account for six months as of November. She held out hope that her money was still secure. Then she learned how much Evolve Bank & Trust, the lender where her funds were supposed to be held, was prepared to return to her.
“We were informed last Monday that Evolve was only going to pay us $500 out of that $280,000,” Morris said during a court hearing last week, her voice wavering. “It’s just devastating.”"
"The mystery of where those funds are hasn’t been solved, despite six months of court-mediated efforts between the four banks involved. That’s mostly because the estate of Andreessen Horowitz-backed Synapse doesn’t have the money to hire an outside firm to perform a full reconciliation of its ledgers, according to Jelena McWilliams, the bankruptcy trustee.
But what is now clear is that regular Americans like Morris are bearing the brunt of that shortfall and will receive little or nothing from savings accounts that they believed were backed by the full faith and credit of the U.S. government.
The losses demonstrate the risks of a system where customers didn’t have direct relationships with banks, instead relying on startups to keep track of their funds, who offloaded that responsibility onto middlemen like Synapse."
Customers believed the accounts were backed by the full faith and credit of the U.S. government.
A Synapse contract that customers received after signing up for checking accounts stated that user money was insured by the FDIC for up to $250,000, according to a version seen by CNBC.
In June, the FDIC made it clear that its insurance fund doesn’t cover the failure of nonbanks like Synapse, and that in the event of such a firm’s failure, recovering funds through the courts wasn’t guaranteed.
These fintech bros are the worst
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they should be insured up to 250k at least, no?
mind you, with bitcoin Kayla could have lost her keys and coins as well. shit happens
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According to the article some users lost all of their money. Some funds were recovered... but other account holders lost all of their money despite the appearance of FDIC.
"Unlike meme stocks or crypto bets, in which the user naturally assumes some risk, most customers viewed funds held in Federal Deposit Insurance Corp.-backed accounts as the safest place to keep their money. People relied on accounts powered by Synapse for everyday expenses like buying groceries and paying rent, or for saving for major life events like home purchases or surgeries.
Several people CNBC interviewed said signing up seemed like a good bet since Yotta and other fintechs advertised that deposits were FDIC-insured through Evolve.
“We were assured that this was just a savings account,” Morris said during last week’s hearing. “We are not risk-takers, we’re not gamblers.”
Abandoned by U.S. regulators who have so far declined to act, they are left with few clear options to recoup their money.
In June, the FDIC made it clear that its insurance fund doesn’t cover the failure of nonbanks like Synapse, and that in the event of such a firm’s failure, recovering funds through the courts wasn’t guaranteed."

No question holding one's own keys has risks and personal responsibility is a must. However if a seed phrase is generated with an open-source hardware wallet and kept secure... the bank cannot 'fail'. At least these people would have their own money still. A cautionary tale in my opinion.
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people, young people especially, are way too lax for fintechs. they have a ton of money on there, but if something goes south, no support. at least my fiat bank has a number i can call.
i like revolulet and wise a lot, but they are treated as hot wallets only
this is extra bad because it was old people that didn't understand the difference. not sure if the outcome would have been different if they were EU-based customers
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why the **** didn't they just get a blockstream jade (what are they, 50-60$?) and just stick some or all of their money in there?
and now Trezor is selling a hardware wallet for what... around 50€ these days? Those are not "perfect" solutions for saving - Bitcoin is volatile and it takes personal responsibility too. But they wouldn't have lost their funds they would still have them.
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The TV and their financial advisor said bitcoin was too risky because its volatile.
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who watches tv anymore?
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Boomers
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This is heart-wrenching. Self-custody is not without its obstacles, but this trustless system allows us to shape our own destiny!
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100%
Let's not make the perfect the enemy of the good.
Self-custody requires personal responsibility, and Bitcoin is still volatile. However with the amount these folks were 'custodying' in a Bank (200k+) they could have easily bought a hardware wallet and worked out a custody scheme in order to preserve their savings.
Things like unchained or collaborative custody would have worked well... and depending on when they saved the Bitcoin (or anytime really at its current exchange rate) it would have greatly appreciated and they would have preserved savings long-term.
Bitcoin is not without its challenges but it is still the best cryptocurrency for global money imo... so let's not lose sight of the Big Picture.
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100 sats \ 0 replies \ @BeeAye 23 Nov
wow
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Sorry for your loss. Once the bank gets its hands on the money it is no longer yours
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UPDATE: The plot thickens. Where the F is the money?!
Synapse functioned as a middleware provider between banks and fintechs. Synapse was a pioneer in what came to be known as “banking-as-a-service” (BaaS). In this role, Synapse opened accounts on behalf of approximately 100 fintech companies (and millions of end users) at four different partner banks, whose primary federal regulator was either the Federal Reserve, FDIC, or Office of the Comptroller of the Currency (OCC), and whose state regulators included Arkansas, Tennessee, Nebraska, and Colorado. Synapse managed ledgering for these accounts, tracking all transaction activity and account balances. It is our understanding that the partner banks could access a portal that provided snapshots of how much each end user was owed, but not which partner bank held those funds. None of the partner banks maintained a copy of Synapse’s account ledger. As a result, the partner banks and fintechs were all reliant on Synapse to determine how much each customer was owed at all times. On April 22, 2024, Synapse filed for Chapter 11 bankruptcy. On May 11, the partner banks lost access to the records maintained by Synapse and were unable to determine which end-users rightfully should be able to withdraw their funds. As a result, they froze access to a portion of the funds for an extended period while they attempted to determine ownership.
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