Hi ek,

We’re reaching out to let you know about upcoming updates to how crypto deposits and withdrawals are processed. These changes, driven by new European Union regulatory requirements, are designed to align crypto with the security standards already in place for traditional financial systems.

What’s Changing

Beginning December 30, 2024, some deposits and withdrawals in select European countries will require additional verification steps. These updates are part of the EU’s broader regulation of crypto assets.

Here’s how we’re keeping it simple:

Wallet Verification for deposits from private wallets: If your private wallet deposit or withdrawal exceeds €1,000 in value, or if you’re using a new wallet address, you’ll be prompted to verify your wallet ownership.

Future Ease: Once a wallet is verified, future transactions with that same address won’t need further verification.

Seamless Verification Options

We’ve made the verification process straightforward and secure through one of two methods:

Self-Certification: Verify ownership with a simple one-click process and a quick 2FA security check.

Satoshi Test: Send a small transaction from your wallet to confirm ownership. We’ll guide you every step of the way.

What This Means for You

Starting December 30, 2024, when making a qualifying deposit or withdrawal, you’ll be guided through the wallet verification process. With verified wallets, your experience remains fast and seamless for future transactions.

For more details about these updates, including a step-by-step guide to wallet verification, visit our Support Center.

If you have any questions, Kraken Support is here to help 24/7/365.

We’re committed to providing you with a secure, reliable, and user-friendly crypto experience.

Thank you for choosing Kraken

The Kraken team